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index · glossary

11 pages

Voice-agent terms, defined.

Definitions written the way we use them in benchmarks — each term with the honest way to measure it, and the ways vendors blur it.

01

107 / 108

ms, p50 / p95 — one millisecond of spread

Time to first audio (TTFA)

TTFA is the delay from sending text to the first playable audio byte. How it differs from model latency and TTFB, and how to measure it honestly.

02

~100 ms

first chunk, playback overlapping synthesis

Streaming text-to-speech

Streaming TTS returns audio in chunks as synthesis proceeds instead of one file at the end. Why voice agents require it, and what to check in a streaming API.

03

10 s

of reference — the whole enrollment

Instant voice cloning

Instant cloning builds a voice from a ten-second reference at request time — no training job. What zero-shot means, and how identity survives translation.

04

×2

the latency budget, paid twice per interruption

Barge-in

Barge-in is the caller interrupting the agent mid-sentence. What the TTS layer must do to support it: stop instantly, resynthesize fast, stay cheap.

05

1 line

one conversation, right now

Concurrent lines

A line is one simultaneous conversation. Why concurrency — not minutes — is the real capacity unit for voice agents, and how metered plans cap it quietly.

06

< 1

the bar any streaming voice must clear

Real-time factor (RTF)

RTF is synthesis time divided by audio duration. Why RTF below 1 is table stakes, and why time to first audio matters more for conversations.

07

1 shape

the same request on every transport

SSE vs WebSocket for TTS

When to stream synthesis over server-sent events and when to hold a WebSocket: connection lifetime, turn structure, and infrastructure fit.

08

$30–$100

published meters, per million characters

TTS pricing: per character vs flat rate

The two ways speech synthesis is priced, what each one does to a voice product, and which side of the break-even your workload sits on.

09

~1.5 MB

the reference cap — about 30 seconds

Voice cloning reference audio

The reference is the clip a zero-shot clone is built from: about ten seconds of one clean, consenting speaker, a ~1.5 MB cap, fingerprinted and cached.

10

loaded

idling in memory until the fleet fills

Warm spill

Warm spill is a second serving tier that is already running when the primary fleet fills, so overflow traffic costs latency instead of availability.

11

100%

of samples marked at generation

Audio watermarking

Audio watermarking marks synthesized speech as synthetic. How an inaudible watermark survives where metadata does not, and what a watermark cannot do.