Privacy Policy
Last updated June 28, 2026
Gandr provides AI-assisted voice screening for hiring. We act as a service provider to the employers and recruiting teams that use Gandr (our “customers”). This policy explains what personal information we collect, how we use it, and the choices you have. If you applied to a job and were screened by Gandr, the employer you applied to is the controller of your information and Gandr processes it on their behalf.
Information we collect
Candidates. When you apply to a role or complete a screening call, we collect the information you provide or that is generated during the process: your name, phone number, email address, and resume (if uploaded); the audio recording and transcript of your screening call; and the answers and scoring produced from that call.
Customers & users. For the recruiters and account holders who use the Gandr dashboard, we collect account details such as name, work email, company, and authentication identifiers.
Automatically. Standard technical data (IP address, device and browser information, and basic usage logs) needed to operate and secure the service.
Call recording & consent
Screening calls are recorded and transcribed. At the start of every call the candidate is told the call is recorded before any questions are asked. If you do not consent, you can end the call and ask the employer for an alternative. Recordings and transcripts are treated as confidential and are never made public — access is limited to the employer for that role and is served only through short-lived, signed links.
How we use information
We use personal information to:
conduct the screening call and produce a summary, transcript, and score;
share screening results with the employer you applied to;
schedule interviews and send related confirmations and reminders;
operate, secure, and improve the service; and
comply with legal obligations.
How we share information
With the employer. Candidate information and screening results are shared with the employer whose role you applied to. That employer’s own privacy practices govern what they do with it.
With service providers. We use vetted processors to deliver the service — including telephony, speech-to-text and AI language processing, voice synthesis, email and SMS delivery, and cloud hosting. They may process personal information only on our instructions.
We do not sell personal information and we do not use candidate recordings to train third-party AI models.
Data retention
We keep personal information for as long as needed to provide the service to the employer and to meet legal, accounting, or reporting requirements, after which it is deleted or anonymized. Employers may also request deletion of a candidate’s data, and we honor verified deletion requests.
Your choices & rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, contact us at hello@gandr.ai or contact the employer you applied to. Because Gandr acts on the employer’s behalf, we may direct your request to them.
Email. You can unsubscribe from non-essential Gandr emails at any time using the unsubscribe link in the footer of those emails. Transactional messages tied to your application or a booked interview (for example, an interview confirmation) will still be sent.
Security
We use industry-standard safeguards — encryption in transit, access controls, and signed, expiring links for sensitive files such as recordings — to protect personal information. No method of transmission or storage is perfectly secure, but we work to protect your data and to notify the relevant parties of incidents as required by law.
Children
Gandr is not directed to children and is intended for use by job applicants and hiring teams. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “last updated” date above and, where appropriate, provide additional notice.
Contact us
Questions about this policy or your information? Email hello@gandr.ai.